John Mao, Principal Product Manager, continues our video series with a look at how, as IT organizations rely more and more on performance analysis, a new class of visuals is required to help understand at a glance how well the network infrastructure is supporting application delivery. With the CA NetQoS Performance Center, real-time maps help [...]
Managing Network Performance for NBC’s Broadcast of the Vancouver Winter Games
by Steve Harriman If – like me – you have a set of Olympic rings around your eyes from staying up late to watch the games, you might be interested to know that CA NetQoS is helping NBC deliver Bode Miller et al to your TV sets, computers and smart phones. NetQoS products installed in [...]
The CA NetQoS Performance Center’s Executive Dashboard
Our video series continues with Patrick Ancipink, Vice President of Product Marketing, discussing how the market is demanding that service providers and enterprise IT managers provide performance-oriented SLAs and move beyond the simple availability agreements of the past. He demonstrates how the CA NetQoS Performance Center has multiple dashboards and views to show how the [...]
Looks Are Everything
By Steve Harriman
I just bought a new car and I really like it. I do have one complaint, however… its multi-media user interface. I won’t mention what make of car it is, but suffice it to say that I think the user interface is the result of German over-engineering. Now, I’m no expert in software design, but like everyone, I do have an opinion on it. In fact, bad user interface design is the reason I wound up working for a software company.
Way back in the ‘80s when computers were the size of school buses, I worked in IT. I was what they called a systems programmer and managed a small team of technicians who kept the mainframes running in support of the company’s engineering and business systems. One such system that was critical to the business was CICS, IBM’s popular OLTP. It ran well for the most part, but the development guys were cranking out new applications so fast that we were always debugging problems that caused outages or brown-outs.
To help me and my team find and fix these problems faster, I bought a nifty software debugging tool. There were three main products on the market at the time, including one from the leading performance management vendor of the day. But theirs was not the product I selected. Why not? The price was similar, it actually had slightly more functionality than the other products, and its support staff was very knowledgeable. But the product’s user interface was outdated–it was basically a command line interface that required you to remember a bunch of cryptic codes.
Using QoS to Prioritize Traffic
As enterprise networks become more sensitive to the type of traffic that’s flowing, mission-critical applications such as voice and video have to be protected from things like surfing the Web. The way to do this is through classes of service. In this video, Mike Magri, Director of Industry Solutions for NetQoS/CA, walks us through how [...]
Cool, like Fonzie.
By Steve Harriman Today is a good day. I just learned that I am officially cool. Well, not exactly… but I’m definitely cool by association. What’s more, I’m cool in the coolest technology space there is right now … drum roll please … the CLOUD. Yeah baby. Yes, according a recent article in the vaunted [...]
Application Performance Dashboard: NetQoS Performance Center
Zach Belcher, Technical Consultant and Product Manager for NetQoS/CA, discusses how to detect performance degradation early and use automated workflows to help find and fix problems before the end user notices.
ReRun: Nobody’s Fault: Taking the “F” Out of FCAPS
As we transition to a new editor at NetworkPerformanceDaily.com, we’re going to be reprinting some of the best articles from our archives for a little while. We’ll have new content up shortly. Originally Published November 29, 2006 by Ed Tittel The ISO/OSI Network Management Reference Model is usually rendered as FCAPS: Fault management, Configuration management, [...]
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