OCS is Legit

Microsoft OCS r2 seems to be on everyone’s mind these days, and No Jitter’s Sheila McGee-Smith was impressed by Microsoft’s keynote at VoiceCon. There was even a good demo, which can often be a yawn at a keynote. Information Week’s Eric Krapf offers a little more depth on some of the enterprise users that testified about OCS.

At NetQoS, we’ve been impressed by OCS and think it will fuel VoIP and video adoption and cause a good amount of disruption in the UC market. Heck, we even renamed one of our products to NetQoS Unified Communications Monitor to reflect its new features to support voice and video QoE for OCS. This major release, version 2.0, is making its debut this week at VoiceCon and, beyond the OCS support, it builds on the success of NetQoS VoIP Monitor, adding automatic investigations, improving diagnostics and reporting, and advancing support for MSP environments.

"Human impatience is a renewable resource"

That quote and some other gems come from, no not Al Gore, but NetQoS’ Jim McQuaid in a podcast with Eric Krapf. They also discuss some of the thornier issues of ensuring VoIP QoE and QoS (and do talk about NetQoS Unified Communications Monitor as well).

More Resources for Wrangling UC and VoIP

Resident VoIP and UC expert Jeff Hicks has completed his most recent ebook on QoE and if you are at VoiceCon you can get a limited edition printed copy at the NetQoS exhibit (booth 617). For the virtually there, you can download a complimentary copy.